Privacy Policy

Effective Date: June 17, 2025

Nordicool.com respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase on our website.

1. Information We Collect

We may collect the following types of personal data:

  • Contact details (name, email address, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely via third-party gateways)
  • Order history and preferences
  • IP address and browser/device details
  • Cookies and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Communicate order status and customer support
  • Improve our website experience
  • Personalize your shopping experience
  • Prevent fraud and enhance security
  • Send promotional offers (if you opt in)

3. Cookies and Tracking Technologies

We use cookies to analyze website traffic, remember preferences, and personalize content. You can manage your cookie preferences through your browser settings.

4. Data Sharing

We never sell your data. However, we may share your information with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., DHL, FedEx)
  • Email marketing services
  • Legal authorities if required by law

5. Data Security

We use industry-standard encryption, firewalls, and security measures to protect your personal data. All payment information is handled securely and not stored on our servers.

6. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or deletions
  • Opt out of marketing emails
  • Withdraw consent at any time

To exercise these rights, contact us at support@nordicool.com.

7. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If we discover such data, we will delete it immediately.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this policy or how your data is handled, please contact us at support@nordicool.com